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For over 25 years, CIBER has helped more than 600 local, state, and federal government agencies overcome their IT challenges.

Government agencies—whether city, county, state or federal—face unique challenges in today’s business environment. Increasing effectiveness while maintaining or lowering the overall cost of investing in new technology requires exceptional balance. Partnering with the right technology experts can give local government the edge they need to enhance the efficiency of the essential functions that move public sector agencies forward, keeping pace with the demands of constituents and employees.

Our experienced consultants are your partners in evaluating your needs, understanding your requirements, and selecting and implementing the right technology for your local government agency.

CIBER Understands State & Local Government Challenges

CIBER builds, implements, and supports the IT systems necessary for local government to streamline operations, accurately meet reporting and other compliance requirements, and efficiently manage the basics of day-to-day operations.

Public sector organizations must operate within an environment of stringent, tightly-controlled financial resources with a direct responsibility to meeting the needs of various constituencies. Managing these challenges while continuously meeting the demands of increased service levels requires the help of the right technology and is essential for continued success.

To satisfy requirements of accountability and compliance, local government agencies need robust, flexible technology solutions that ensure fiscal responsibility while optimizing the management of a strategically focused organization.

Strong support structures allow agencies to focus on the business at hand, while the systems are trusted to manage information. Managing time-consuming day-to-day activities effectively and efficiently allows agencies to focus on constituencies and manage a satisfied work force.

Stringent purchasing policies, tight inventory management practices, and timely reporting are necessary to adhere to budgetary constraints under which local government agencies operate. E-Procurement capability can increase service to constituents and improve day-to-day budget management.

Our expertise and our strategic partnerships with software and infrastructure technology companies offer the best solutions for local government, with the understanding required for positive operational change within public sector agencies.

CIBER offers expertise in the following critical areas:

e-Government
E-Government is important initiative, enabling local governments to provide constituents with information and the ability to perform routine transactions online, reducing the number of phone calls and visits to county offices. CIBER has led the e-Government charge for numerous clients, designing and implementing Web portals and content management processes, conducting testing and user training, and providing 24x7 production monitoring and support. CIBER’s solutions offer a cost-effective way to manage transactions, such as licensing, payment of fees, registration for classes or programs, renewal of library resources, purchase of event tickets, or job searches.

Health and Human Services
With an extensive track record and prominent subject matter expertise in Health and Human Services, CIBER delivers customized solutions for many integrated support programs. CIBER has experience developing solutions for statewide eligibility programs, Child Support Enforcement, and Medicaid programs.

Medical Management
Medical management is not as simple as it once was. HIPAA compliance, coupled with the predicted increase in the number of Americans over 65 years of age from 12.4% in 2003 to almost 16.3% in 2020 is changing medical management practices. To meet these changing needs, CIBER developed three medical management offerings: Patient Discharge, Medicaid Management Information Enhancement System, and Assisted Living CRM System.

Mobile Solutions
Among the most innovative and productive solutions are CIBER’s Mobile Solutions. In the field, caseworkers must gather data while trying to perform their most important function—working with clients. Data capture has too many investigators tied to a desk completing paperwork. Working with clients, CIBER identifies the key capabilities needed to enable mobilization, resulting in our innovative Mobile Solutions.

Law and Justice
CIBER provides case management and document management solutions to district attorneys, attorneys general, courts, and correctional facilities, using highly integrated solutions, such as Internet, intranet, portable desktop and wireless technologies. CIBER’s Case Records Information Management and Exchange System (CRIMES) is a packaged solution that streamlines and automates the legal and administrative operations of a prosecuting attorney’s office. CRIMES has helped clients reduce clerical hours per case by up to 40%.

CIBER’s Integrated Justice Exchange (IJEX) facilitates criminal justice integration by allowing the exchange of information throughout the criminal justice community. Law enforcement, prosecutors, public defenders, probation officers, and court and correctional agencies can share information once considered “locked up” in dissimilar systems. IJEX also provides data checking features and tools to ensure accuracy.

Transportation
CIBER has experience in many facets of transportation, including highways, turnpikes, public transit and ports. From strengthening existing technological capabilities, to increasing access to information, to developing automated payment technology, to ensuring the security of systems and users, CIBER’s experts have the experience to meet the transportation industry’s needs.

Education
CIBER is dedicated to helping schools meet the technology requirements for government-mandated programs like “No Child Left Behind” and Title 1. CIBER has significant expertise in special education, principal apportionment systems, Title 1, Federal programs, K-12 education, staff development, and instructional management systems.

CIBER is the exclusive implementer of Learning System International’s Goalview? product, the only Internet achievement planning system for special education and Title 1 for districts with more than one million students. CIBER is currently implementing Goalview for the State of Utah, Chicago Public Schools, Cobb County Schools (GA) and Chester County Schools (PA).

Finance and Administration
CIBER provides a wide range of business and technology solutions for finance and administration areas, including electronic data capture, imaging and processing of corporate and personal tax return information, online registration of companies, portals offering complete online services of Revenue Departments, and the implementation of ERP packages, including Financial, HR and Payroll applications.

Labor
As the labor market continues to grow, the demand increases for new technology to administer programs more efficiently. CIBER focuses its labor offering around workforce information, workforce development boards and government labor agencies. To help these organizations, CIBER created two solutions: Workforce Informer and Workforce Development Area (WDA) Portal.

CIBER’s Unique Capabilities Help State & Local Governments Succeed

From school districts, housing authorities, municipal courts, and law enforcement agencies, to public utilities, transportation authorities, and health and human services agencies, the responsibilities of local government span a wide range of functions. Success requires selecting the right technology partner—a partner with both experience in the many facets of local government and extensive knowledge of the technology that works for local government agencies.

CIBER’s expertise has helped local government agencies streamline processes, increase efficiency, and add new functionality to essential operational systems to provide the business support necessary for local governments to comply with strict reporting and budgetary regulations, while improving service to employees and customers. CIBER helps put the right information in the hands of those who need it when they need it.

CIBER can offer local governments many types of services, depending on the need.

Enterprise Resource Planning (ERP)
CIBER’s ERP practice helps government clients meet their tactical, strategic and business goals through successful, cost-effective implementation, integration and support of leading ERP packages and technology infrastructure. CIBER brings a powerful combination of experience, strong partnerships, industry expertise, technology leadership and global delivery to its more than 2,000 enterprise software projects.

Network and Application Security
Keeping pace with the latest security threats can be daunting for local governments. CIBER’s Global Security Practice uncovers and prevents security breaches—before they happen. From security assessments to policy development and deployment, CIBER is a trusted partner to states such as Colorado, Kansas, Iowa and North Carolina. CIBER’s Global Security Practice is a leader in providing custom designed security solutions for clients who operate in high-risk, high-threat and high-profile environments.

Enterprise Integration
CIBER’s Enterprise Integration Practice is the leading provider of enterprise architecture development and enterprise integration services to governments. CIBER offers business intelligence, data warehousing, project oversight, strategic planning, and data governance services, and we can assist you with the move to service-oriented architecture and Web portals.

Optimized Delivery Model – Options to Meet Any Need
To deliver high quality application development on-time and on-budget, CIBER developed its Optimized Delivery Model™ (ODM), an approach which determines the optimal way to distribute work by evaluating the customer’s unique business needs and environmental factors and providing a resource-optimized solution delivered onsite, offsite, via CIBERsites, or in a combination of these options.

Global Solution Centers
CIBER's Global Solution Centers are value-priced development centers strategically located in the United States and overseas. Global Solution Centers leverage the communication skills, technical proficiency, education and ingenuity of talented employees to offer a secure, cost-effective solution that is ready when you need it.

Application Development and Management Services
CIBER's Application Development and Management offering is a proven approach for rapidly assuming responsibility for client operations and providing on-going performance-based application support focused on quality, process, accountability, and results. Our accelerated transition process enables clients to realize meaningful results quickly. Each engagement is governed by a service contract that combines a Statement of Work, which defines the scope of the service, and an SLA, which defines CIBER's service performance commitments.

IT Operations
CIBER’s Information Technology Operations (ITO) centers can manage, maintain, and enhance applications and infrastructure and decrease operating costs by applying standard methodologies to eliminate inefficiencies and mitigate risks. ITO services include application maintenance, support, enhancement, production support, help desk services, and data center hosting.